Bespoke Software Training in Kent, Surrey, Sussex & London

image of lady typing on laptop

In addition to Microsoft Office training, we also offer bespoke training on systems that have been developed for corporations. We offer these training sessions across Kent, Sussex, Surrey and London, but do travel further afield upon request.

When an organisation is seeking to create impact and improvement through the rollout of new software it is important to get the training right. Training should not only teach people to use a new package, but also win over their concerns and install confidence that they will benefit from the new software.

We can work with you at various levels of software design, testing and a training solutions for your staff. Developing bespoke training sessions from lightly tailored content or delivery through to fully customised solutions.

  • Business Goals
  • Levels of training required: Super Users, End Users
  • Duration of each session
  • Number of delegates attending each session
  • Venue/Location
  • Setup of training room
  • Training Method

Typical projects in the past:

  • Customised CRM – Microsoft CRM customised for clients and rolled out to staff. CRM being a new concept.
  • Intranet Rollout -Training in the concept of Front end/Back end,document creation, ownership, storage, editing, deleting, linking.

Case Studies

Rollout of new HR System

Our client was experiencing huge growth and its legacy HR systems were decentralised and becoming out-dated. They wanted to roll out a new cloud-based HR system to all staff and get everyone up to speed before Performance Reviews were due.

Oregen were called in to work closely with the HR and IT departments. The system was being rolled out in modules and at each stage Oregen learned the processes, developed the training course, created reference guides and delivered the training.

Our aim was to sell the ease of use to the staff, ensuring that both managers and non-managers were comfortable with the tool to engage with it immediately – from setting up their profiles to entering goals and completing performance reviews. At every stage of the roll-out we had deadlines to meet and each one was on target.

Testing and Training on Intranet

Our client used an external company to develop their Intranet. When it came to the training of staff, they discovered very early that the company who developed the system could not train it. That is when Oregen stepped in.

We were asked to test the system before it went live and create the on-line help system – again the developers of the intranet were too technical to devise simple help notes.

We then developed and delivered training sessions to 300 staff ensuring that they understood the concept of the Intranet, the ownership of documents, creating and uploading new pages and downloading/editing existing pages.

Our aim is always to sell the new concept to the staff ensuring an easy progression for the company.

If you have a piece of software that you would like training on, please get in contact with us to see if we can help. We primarily carry out our Software training for bespoke IT systems across Kent, Sussex, London and Surrey, but if you are based further away, please contact us as we do travel upon request.